Winway Online Casino was founded in Malaysia. With its strength and rich resources, it stands out in the competitive market, and always adheres to the spirit of craftsmanship that strives for perfection. Both the brand name and LOGO are full of vitality and positive optimism. Winway Online Casino sincerely hopes to bring dawn to every player.
Unique wild fighting spirit, implement the wolf culture, build a fighting team, strive to be outstanding, that is to be "greedy" for work and career, and never-ending struggle, exploration and creation.
With the world's top technical team, we will work together to ensure your safety and create a top platform for you, making the details to the extreme, fully understand customer needs, taking honesty as the foundation to control the overall situation, and go all out for you all the time!
Team members with professional knowledge to solve your problems, members-only consultation channel, VIP honor experience, one-on-one exclusive and considerate service, our professional customer service will never offline, making communication real-time and efficient. In Winway Casino, players are our top priority!
We cooperate closely with the well-known payment platforms, adhere to the principle of advancing the concept of platform payment with the times, take security and stability as the benchmark, support the diversified development of access channels, and take over the popular payment methods, so that players can play in a safe environment!
Thank you for always being with WinWay. We are so grateful and ready to provide you the unlimited surprises and huge rewards in our platform!
As a newly emerging online casino platform in the industry, our vision is to draw a grand map of the global gaming industry with all players, and to cooperate with global powerful providers. We are determined to be famous all over the world and make a name for ourselves in the gaming industry!
It is illegal for anyone under the age of 18 (or considered a minor in your jurisdiction of residence) to gamble. Anyone under the age of 18 is not allowed to open an account and bet on this site. If WinWay finds any customer who violates this regulation, we will terminate the betting account.
Gambling is just a way of entertainment and pastime. Do not get too addicted and cause negative impact on daily life. WinWay is responsible for allowing customers to obtain the best entertainment experience in a good environment, and hopes that customers can clearly adjust their mentality to avoid affecting their careers and families.
WinWay is actively working to provide players a high-quality entertainment platform. The purpose of setting this questionnaire is that we have set and upgraded the security facilities to ensure the fairness of our games. We encourage customers to find out about their status on the impacts of gambling by answering our questionnaire:
1、Do you gamble because you are bored or unhappy?
2、When you run out of stakes, do you feel that the money has been lost or you want to
bet again?
3、Do you gamble until you lose all your money?
4、Have you ever gambled by telling lies, borrowing money, or even stealing?
5、Have you deliberately hided the time and money you spend on gambling?
6、Are you unwilling to spend your money on other things?
7、Have you lost interest in family, friends, and hobbies?
8、If your bet is fully wagered, will you want to win back your lost funds?
WinWay is actively working to provide players a high-quality entertainment platform. The purpose of setting this questionnaire is that we have set and upgraded the security facilities to ensure the fairness of our games. We encourage customers to find out about their status on the impacts of gambling by answering our questionnaire:
You can also go to GamCare's www.gamcare.org.uk to find out more about problem gambling in a guided way. Self-isolation: For some customers who wish to temporarily stay away from gambling, we will provide a self-exclusion feature, you can apply account closure for six months to five years. Please click "Contact Us" on the web page, our customer service staff will provide you more information.
You are not recommended to open multiple accounts, anonymous user names, and abuse of passwords
There are many requests from parents and guardians to filter the webs, we recommend the following websites：
Software can protect kids from inappropriate websites：
www.netnanny.com
Websites that will allow parents to have quarantined settings：
www.cybersitter.com
WinWay has no control over the accuracy, timeliness, and maintenance of the contents in the external websites linked to its webpage, and is not responsible for it. We only accept registered users who are over 18 years old and welcome players from all over the world, but the laws of certain regions or countries have not clearly defined the legality of online gambling, and even the regions or countries have clearly marked it as illegal. Players must use online gambling in the region or country where gambling is legal and fully responsible for it. Any violations are beyond the scope of the company's responsibility.
Winway does not control the accuracy, timeliness, maintenance, or any content on external websites linked from its web pages and assumes no responsibility. The company only accepts registered users who are 18 years of age or older. We welcome players from various locations, but online gambling may not be legal in some regions or countries. It is the player's responsibility to determine the legality of online gambling in their place of residence or country and assume full responsibility. Any violations are beyond the company's scope of responsibility.
For the purpose of this agreement, 'gambling' includes but is not limited to betting, gaming, and various gambling activities conducted through gambling websites. 'Connecting devices' refer to any devices used for accessing and connecting to gambling websites and participating in gambling services, including personal computers, laptops, mobile phones, personal digital assistants, PDA phones, and portable devices. 'Gambling software' refers to computer programs, data files, or any other information and content (including related user information) installed on the user's connecting device with regulatory approval, enabling the user to access and participate in gambling services provided on the gambling website. 'Sports betting' refers to the internet gambling system accessed and/or provided under the 'Sports Betting' link/title on the gambling website, including all related services and online gambling activities.
By checking the box and clicking the "Save and Continue" button after the phrase "I confirm that I am at least 18 years old, have read, printed, and agreed to Winways Terms and Conditions," the user confirms and agrees to the following: The user has read, fully understood, and agreed to these Terms and Conditions.
These Terms and Conditions constitute a legally binding agreement ("Agreement") between the user and Winway regarding the use of gambling services. If the user does not agree to any terms in these Terms and Conditions, they should check the "I do not agree" button and refrain from clicking the "Save and Continue" button or attempting to use or continue using any gambling services or downloading and/or installing gambling software.
We reserve the absolute right to revise, update, and modify these Terms and Conditions and Gambling Rules (or any part thereof) from time to time. Any such revisions, updates, or modifications will be published on the gambling website. The revised, updated, or modified Terms and Conditions and Gambling Rules will become effective upon their publication on the gambling website. By continuing to use, access, and participate in gambling services through the gambling website and gambling devices after the aforementioned revisions, updates, or modifications have been published, the user is deemed to have agreed to and accepted the published modified or updated Terms and Conditions and Gambling Rules.
The user acknowledges and agrees that they are responsible for reviewing the aforementioned revisions, updates, and/or modifications. Winway may, at its discretion, notify the user of such revisions, updates, and modifications. However, Winway has no obligation to notify the user of the aforementioned revisions, updates, and modifications.
The information, data, and materials provided, disclosed, accessible, generated, and/or collected to users through the gambling website, gambling services, gambling devices, or any other means, including but not limited to marketing plans and materials, results, statistics, match data and schedules, odds and betting data, text, icons, audiovisual information ("Gambling Information"), belong to Winway and/or its licensors and are for personal non-commercial use by users only.
Except as expressly provided in these Terms and Conditions, the user may not adapt, copy, modify, reproduce, store, distribute, display, publicly perform, broadcast, publish, transmit, sell, lend, rent, or license any gambling information or otherwise make any gambling information available, accessible, or connected to any third party, website, online service, bulletin board, or any other media and/or connecting devices without our or the third party data owners' prior written consent.
The gambling software, gambling services, and gambling information provided on the gambling website and/or through connecting devices enjoy copyright, trademark, and other forms of intellectual property and patent protection. All rights, ownership, property, and interests in the gambling software, gambling services, and gambling information on the gambling website and/or through connecting devices belong to Winway and/or its licensors, licensees, or under its control. The user acknowledges and agrees that they do not acquire any rights, interests, or licenses to the gambling software, gambling services, and gambling information provided on the gambling website and/or through connecting devices by using or connecting to them.
As a condition of using gambling services, the user guarantees and represents that they will not use or connect to the gambling website, gambling services, gambling software, and/or gambling information for any purpose that violates any applicable laws, violates these Terms and Conditions, or is prohibited by these Terms and Conditions. In addition to all other statements and warranties listed in these Terms and Conditions, the user further guarantees and represents, as a condition of using gambling services, that:
You do not reside in the Philippines, Taiwan, the United States, Singapore, or Hong Kong;
You are participating in activities on your own behalf and not on behalf of any third party;
You have unrestricted legal capacity;
You have not been diagnosed or identified as a compulsive gambler;
You are of the age of (a) at least 18 years old; or (b) the legal age of majority, whichever is greater, as applicable to you ("Legal Age");
You fully understand the risk of losing funds while using gambling services;
The funds you deposit do not originate from criminal or other illegal, unauthorized, or unlicensed activities;
You are not engaging in or attempting to use your gambling account with Winway for criminal or other illegal, unauthorized, or unlicensed activities;
You will not use or allow any other person to use gambling services or your gambling account for any criminal or other illegal activities as applicable to you or us under any law, including but not limited to money laundering;
You will keep your username, account, and password confidential, prevent unauthorized access or use, and promptly change the password or notify us in case of any loss, misplacement, or unauthorized use of your username, account, or password;
The user is solely responsible for all activities related to the use of gambling services through the gambling website and/or connecting devices using the user's username, account, and password, whether or not such connection and/or use is authorized or known to the user;
The user agrees not to use the gambling services, gambling website, connecting devices, gambling software, and gambling information in a way that interferes or may interfere with the use of gambling services and gambling website by other users or engages in any behavior that may reduce or disrupt the efficiency of the gambling services and gambling website operation;
The user agrees not to collect or attempt to obtain any information about other users; Not to upload or distribute any program, file, or data that contains viruses, damage, or may affect the operation of connecting devices, gambling software, gambling services, and/or gambling website efficiency;
The user agrees that the use of gambling services and gambling information through the gambling website and/or connecting devices does not violate the applicable laws for the user; and does not violate any contractual obligations binding on the user personally or the owner of the connecting device's country of residence, and is not prohibited by the above-mentioned laws or contractual obligations;
The user agrees not to use any device, mechanism, software, program, or other methods (or anything of the same nature) to interfere or attempt to interfere with the normal operation of gambling services, connecting devices, gambling software, gambling website, gambling information, or any transaction provided by the gambling website and/or connecting devices;
The user agrees not to post or transmit any illegal, harassing, insulting, threatening, defamatory, libelous, obscene, vulgar, provocative, racially discriminatory, pornographic, or obscene content, or any content that may constitute or incite a crime, civil liability, or otherwise violate any laws;
The user is not a manager, director, employee, consultant, affiliate, or agent of Winway or any of its affiliated companies, or related to any of the above-mentioned persons by blood or cohabitation; and does not interfere with other users' use of gambling services, gambling website, gambling software, connecting devices, and/or gambling information or initiate and/or participate in surveys, contests, chain letters, or send/transmit 'spam' or other unsolicited mass emails. To register and qualify for gambling account and membership to participate in gambling and use gambling services through Winway, the user must complete the account and membership application ('Membership Application') as described by the gambling website.
The user declares and undertakes that all information provided by the user during registration and membership application, including the user's name ('Name') filled in the membership application, source of funds (including relevant bank account and card numbers), and address, is true, accurate, and complete in all respects. Winway will take necessary and appropriate measures to keep confidential the personal information disclosed by the user to us. We will strictly protect the personal data and betting information received from users, unless otherwise required to disclose by law, regulations, rules, court orders, regulatory authorities, or any other provisions of these terms and conditions related to gambling management or law enforcement agencies. The user is responsible for the confidentiality of their personal information. We reserve the right to disclose user's personal data to our payment settlement service providers and financial institutions to the extent necessary to complete the payment procedures for the gambling services provided on the gambling website. The user is also responsible for ensuring that their use and connection to the gambling website and the gambling information contained therein, downloading and installing gambling software, and/or using and participating in gambling services are not prohibited by applicable laws for the user.
To verify the user's membership application, we also require the user to provide proof of identity and age (such as a valid identification document with a photo and a debit or credit card). If there are any changes to the specific original information provided by the user, it should be notified to us promptly. In order to confirm the user's name and address, Winway reserves the right to verify the user's name and address through methods such as mailing. Winway may also decide to use other security measures to verify any information provided by the user. By agreeing to these terms, the user also agrees to Winway's connection, use, processing, and storage of any identity verification or validation outcomes related to the user.
We reserve the absolute right to refuse the user's membership application for any reason. We are only responsible for the official backup website of Winway as published on the online help. We will not be liable for any losses caused by members logging in through links to any other websites that appear similar to Winway. If you have any other questions, please contact our online customer service directly.
The user may only open one account at Winway. If we discover that the user has opened more than one account at Winway, we reserve the right to treat all of the user's accounts at Winway as one consolidated account, cancel the excess accounts, or terminate this agreement with the user.
We offer users the opportunity to place bets on games, sports events, and other gambling activities that we periodically provide on the gambling website and/or through connecting devices. User bets must comply with the specific rules of the game or gambling activity and the provisions of these terms and conditions. In the event of any obvious error or display error in a bet, all bets on that event will be void. Winway may declare any or all bets void in the event of a malfunction of the Winway betting system.
Notwithstanding any other provisions of these terms and conditions, Winway reserves the right, at its discretion and for any reason, to refuse all or part of a user's bet.
We only accept bets placed by users via the internet and/or connecting devices in accordance with these terms and conditions. Other forms of betting (mail, email, fax, etc.) will not be accepted. Even if we receive bets in other forms, regardless of the outcome of the event, they will be considered invalid. Winway has the right to suspend or refuse bets suspected of using fraudulent methods such as attacks or manipulation to disrupt the operation of the system. Any unusual bets will be canceled without further notice. It is hereby declared that the use of artificial intelligence or software (bots) for online betting services is strictly prohibited, and any attempts or use of such methods for betting will result in the cancellation of bets and immediate closure of the related account.
Subject to the other provisions of these terms and conditions, a user effectively places a bet by correctly entering their username and password and having sufficient balance in their account.
Users are responsible for all activities and transactions carried out using the following (individually or in combination): User name; and/or User account number; and/or User username and password.
The user is solely responsible for ensuring the accuracy of their betting details. Subject to other provisions of these terms and conditions, once the user places a bet and we confirm acceptance of the user's bet, it becomes the final confirmation of the user's bet; the user is not allowed to cancel, withdraw, or change the details of the bet.
All bets are recorded in the transaction records database. Winway's transaction records are the final confirmation of all transaction and betting-related information.
Subject to other provisions of these terms and conditions, when the transaction code appears on the user's screen and is validly displayed in the user's transaction history, the bet is considered valid and accepted by Winway.
Bets may not be placed after the start of the match and/or when the outcome of the match is already known. If bets are mistakenly opened to users after the start of the match and/or when the outcome of the match is already known, Winway has the right to refuse the user's bet or declare the bet void without notifying the user; Winway has the discretion to decide whether to accept all or part of such bets. For the avoidance of doubt, this provision does not exclude 'second half' bets or 'half-time' bets. The advertised start time of the match on the gambling website is for informational reference only. If Winway unintentionally accepts bets after the start of the match for any reason, Winway has the right to cancel and declare such bets void.
Unless otherwise specified in the specific rules of the match or game, for gambling purposes, the outcome of the match or game open for betting will be determined on the actual day of the match or game. Winway does not recognize any subsequent inquiries that may overturn the aforementioned outcome, and the original payout remains valid.
If the venue of a sports event changes, all bets based on the original venue are void.
The winner of the match or game will be determined based on the gambling rules on the actual day of the match or game.
For gambling purposes, Winway does not recognize any postponed matches, protests, or overturned outcomes.
In multiple bets placed by the user that include non-participant options or invalid options, the settlement will be based on the remaining valid options.
The user acknowledges that all odds, indices, and handicaps may fluctuate without notice, and the aforementioned odds, indices, and handicaps are determined at the time the user's bet is accepted by us. If there is an obvious error or system malfunction that causes the odds, indices, or handicaps of the user's bet to be incorrect, the user's bet or part of the multiple bet is void. If the error or malfunction is corrected in a timely manner, Winway has the discretion (but not the obligation) to make reasonable efforts to contact the user and allow them to place a new bet with the correct odds, indices, and handicaps.
We do not accept simultaneous duplicate bets on the same event from the user.
For any bet and its related transaction, Winway has the final decision-making authority, and its decisions are final and conclusive.
The user hereby acknowledges and agrees that the gambling software of the gambling website obtained by the user through connection devices for remote use is part of the gambling services and is the property of Winway and/or its licensors; the user has no rights to the gambling software. The user shall not adapt, copy, modify, reproduce, store, distribute, display, publicly perform, broadcast, cablecast, publish, transmit, sell, lend, rent, license the use of the gambling software, or communicate or make the gambling software available to any other person or other websites, online services, bulletin boards, or any other media and/or connection devices in any way or by any means.
Winway authorizes and distributes the gambling software solely for the purpose of allowing end-users of the gambling software to fully connect to and use the gambling services.
The user shall not:
The user acknowledges and agrees that the gambling software provided on the gambling website or through connection devices or other means, as well as the user files related to the gambling software, are the property of Winway and/or its licensors and are protected by copyright, trademark rights, and other intellectual property and patent rights. The user hereby acknowledges that the structure, organization, and source code of the gambling software are valuable trade secrets of Winway and its licensors. The user acknowledges that, except for the rights granted to the user under the license, the user has no rights or interests in the gambling software and/or the user files related to the gambling software.
If this agreement is terminated for any reason, the user's granted rights under this agreement shall automatically expire, and the user shall cease using the gambling software and uninstall it from the connecting device.
The user hereby acknowledges and agrees that the gambling software provided on the gambling website or obtained through connection devices or other means, which is intended for remote use, is part of the gambling services and is the property of Winway and/or its licensors. The user has no rights to the gambling software. The user shall not adapt, copy, modify, reproduce, store, distribute, display, publicly perform, transmit, broadcast, cablecast, publish, sell, lend, rent, license the use of the gambling software, or communicate or make the gambling software available to any other person or other websites, online services, bulletin boards, or any other media and/or connection devices in any way or by any means.
Winway authorizes and distributes the gambling software solely for the purpose of allowing end-users of the gambling software to fully connect to and use the gambling services.
The user shall not:
The user acknowledges and agrees that the gambling software provided on the gambling website or obtained through connection devices or other means, as well as the user files related to the gambling software, are the property of Winway and/or its licensors and are protected by copyright, trademark rights, and other intellectual property and patent rights. The user hereby acknowledges that the structure, organization, and source code of the gambling software are valuable trade secrets of Winway and its licensors. The user acknowledges that, except for the rights granted to the user under the license, the user has no rights or interests in the gambling software and/or the user files related to the gambling software.
If this agreement is terminated for any reason, the user's granted rights under this agreement shall automatically expire, and the user shall cease using the gambling software and uninstall it from the connecting device.
Once the user's bonus is settled, it will be credited to the user's account. The specific withdrawal methods can be found in our bonus withdrawal policy, and the user must present a valid photo ID and/or credit/debit card recognized by us.
If allowed by the issuing bank of the user's credit/debit card, the bonus can be directly credited to the user's credit/debit card account used for making the deposit. For checks or wire transfers, the payee name shall be based on the name registered or provided when applying for membership. If the deposit is made using a credit card or debit card, the payee must also be the registered cardholder of the credit card or debit card.
The user must comply with the provisions and restrictions regarding the withdrawal of bonus funds from the account; otherwise, it will not be processed.
All promotions, rewards, and special offers must comply with these terms and any specific regulations set by Winway for each promotion. Winway reserves the right to suspend, cancel, or modify such rewards or promotions and/or their related regulations and terms at any time.
If Winway determines that someone is abusing or attempting to abuse a reward or promotional activity, or may profit from such abusive behavior, Winway reserves the right to take appropriate measures to prevent, refuse, suspend, or revoke any user's participation in the relevant reward or promotional activity.
Each deposit is eligible for only one promotion, and the valid bet amount generated from each promotional bonus can only be counted once and cannot be accumulated repeatedly (unless otherwise stated in specific promotional activities).
Before applying for any promotion, members must have a valid account with complete account information. Once a promotional bonus is applied for, it cannot be canceled. The turnover before the promotional bonus is delivered does not count towards the withdrawal conditions of the promotional bonus.
Only bets settled with Hong Kong odds ≥ 0.71 and European odds ≥ 1.71 that resulted in a winOutcome will be counted. Any draw, cancellation, or bets with opposing outcomes, as well as bets placed on mixed parlay, will not be counted towards the betting requirement.
All rejected bets, void bets, ties, and bets with opposing outcomes (e.g., betting on both banker and player in baccarat) and any bets in roulette will not be counted towards the cumulative betting requirement. In lottery games (e.g., betting on big/small, odd/even, prime/composite, or all-inclusive bets in instant lottery), if the bonus winnings are derived from bets placed on the aforementioned games, we reserve the right not to allow members to withdraw an amount higher than their deposited funds.
Each member, including individuals from the same household, same address, same email address, same phone number, same payment account (e.g., debit card/credit card, Alipay account, etc.), same mobile device, same downloaded software, and same tablet or computer (such as public libraries or workplaces), can only enjoy one promotion provided by the company. We reserve the right to withdraw any or all promotions from any customer or group of customers at any time.
All promotions, rewards, and special offers must comply with these terms and any specific regulations set by Winway for each promotion. Winway reserves the right to suspend, cancel, or modify such rewards or promotions and/or their related regulations and terms at any time.
If Winway determines that someone is abusing or attempting to abuse a reward or promotional activity, or may profit from such abusive behavior, Winway reserves the right to take appropriate measures to prevent, refuse, suspend, or revoke any user's participation in the relevant reward or promotional activity.
The user agrees to fully compensate Winway, its shareholders, employees, managers, directors, licensors, distributors, affiliates, subsidiaries, or agents for any loss, damage, or claim (including reasonable attorney fees) caused by the user's connection to the gambling website, downloading or installing gambling software, placing bets, or using gambling services in any other way that violates these terms and conditions or gambling rules.
Gambling is entirely a personal choice and a risk-taking activity based on individual judgment and analysis. By placing bets, the user acknowledges that gambling services, gambling websites, and gambling information are not offensive, objectionable, unfair, or contrary to public morality. The legality of online and/or offshore online gambling is still undetermined in some jurisdictions, while in other jurisdictions, online gambling (within the jurisdiction or offshore) is explicitly illegal. We do not encourage anyone to use or connect to gambling websites, gambling information, or gambling services in jurisdictions where such use or connection is deemed illegal. The provision of gambling services, gambling software, gambling websites, and gambling information does not constitute an invitation, solicitation, or invitation by us to use or connect to such content in countries where its use or connection is considered illegal. The user is solely responsible for compliance with applicable laws and regulations and Winway makes no representation regarding the conformity of gambling services, gambling software, gambling websites, or gambling information with the user's applicable legal requirements.
Gambling services, gambling software, gambling websites, and gambling information are provided on an 'as is' basis. Except as expressly stated in these terms and conditions, Winway makes no representations or warranties regarding gambling services, gambling websites, gambling software, or gambling information. Therefore, to the fullest extent permitted by law, all statements or warranties regarding gambling services, gambling software, gambling websites, or gambling information, whether express or implied, statutory or otherwise, are hereby excluded. Winway does not warrant the accuracy, timeliness, security, continuity, correctness, or resistance to external interference (of any nature) of gambling services, gambling software, gambling websites, or gambling information, nor does it guarantee that the servers providing the aforementioned content are free of any viruses, spyware, adware, or other malicious, destructive, or computer-crippling code, programs, data, macros, or other software or features that may affect any connecting devices or data stored therein. The user undertakes to take precautions at their own expense to ensure that the process, methods, or connecting devices used to access or use gambling services, as well as the installation of gambling software and the use of gambling websites, do not pose any risks of computer viruses, spyware, adware, or other malicious code that may interfere with or disrupt their connecting devices or stored data.
Winway shall not be liable for any liability arising from system errors or communication errors related to account settlements or gambling services. In such cases, Winway has the right to cancel all bets affected by such errors and take any corrective action.
In no event shall Winway, its affiliated companies, affiliates, partners, managers, employees, or agents be liable for any damages, losses, or expenses, including but not limited to direct, indirect, consequential, or special damages or economic losses arising from user's connection or use of gambling services, gambling websites, gambling software, or related to user's connection or use of gambling services, gambling websites, gambling software, or from user's downloading, installation, or use of gambling software, regardless of whether Winway has been advised of the possibility of such damages, losses, or expenses. In no event shall Winway be liable (if any) for any losses or damages directly related to user's bets, events, or circumstances arising from or related to them, whether based on contract, tort, strict liability, or other reasons, and to the maximum extent permitted by law, Winway's total liability to the user shall not exceed the respective amount of the user's bet.
The user acknowledges that gambling information may be temporary in nature, and may be revised, modified, or changed according to these terms. Therefore, the user acknowledges that gambling information is for reference only and does not constitute any advice, opinions, or solicitations, and does not constitute any binding statements, warranties, contractual obligations, or the basis on which the user relies.
The user hereby acknowledges and agrees that, taking into account all relevant factors, including but not limited to the value provided by the user to Winway, the exemption of liability and exclusion of obligations described in these terms represent a fair and reasonable allocation of risks and benefits between the user and Winway. The user further agrees that the above disclaimers and limitations of liability shall have binding force to the maximum extent permitted by applicable law.
If the user has any objections to the outcome of any gambling or match, they should submit a written complaint to us within fourteen (14) days after the announcement of such outcome. In the event that there is a discrepancy between the outcome displayed on the user's connecting device and the transaction outcome stored in the Winway system's transaction records (although the likelihood of such a situation is very low), the user agrees that the transaction outcome recorded in the Winway system's transaction records, authenticated by our technical director, shall be conclusive and indisputable evidence of such outcome's finality.
These records are archived for 5 years (from the date of the transaction) and are provided on demand by the dispute resolution authority.
If WinWay has sufficient proof of the following circumstances, in addition to other rights enjoyed by WinWay under this clause, WinWay has the right to void any winnings, confiscate the balance of the users, and terminate this agreement, or Suspension of Gaming Services/Freezing of User Accounts:
The user has more than one active account in WinWay;
The name of the user does not match the cardholder name or other payment account used to make purchases or deposits with WinWay;
The user participates in the WinWay promotion and withdraws from the promotion before the requirements are met;
User provides incorrect or misleading registration information;
User fails to provide necessary identity information;
User is under the legal age;
The user uses the gambling service in a region where the use of the gambling service is legally prohibited;
Users perform or cause others to perform "chargebacks" against us, or disavow any transactions or deposits made on their accounts;
User deposits are derived from criminal, illegal, or unauthorized activities;
The user is found to be defrauding, attempting to defraud anyone or has committed fraud against anyone, or WinWay determines that the user uses artificial intelligence or other systems (including mechanical, computer, software, or other automated systems) specially designed to interfere/destroy the system, or has been found to have colluded with or attempted to collude with other players to defraud Winway or other players;
Users allow (whether intentionally or not) others to use their accounts;
Users fail to comply with any terms under this agreement; or
The user did not disclose the fact that he was in the Philippines, Taiwan, the United States, Singapore, Hong Kong, France, Guadeloupe, Guyana, Martinique and Réunion.
If we suspend the provision of gaming services and/or freeze accounts in accordance with the agreement, the gaming services and user accounts will only be restored and unfrozen after the user implements the necessary corrective measures (if correctable) and we confirm that we are fully satisfied with the user's corrective actions.
The gaming sites may contain links to external sites that are not maintained by WinWay. Links to external websites are provided for the convenience of users only. WinWay does not promise to ensure the accuracy, timeliness or maintenance of the contents contained in the above links, and is not responsible for this.
WinWay does not take any responsibility for providing, reviewing, approving or making any representations or warranties regarding the content information, privacy protection policies of external websites, any products or services advertised, sold or made available on external websites.
WinWay shall not be liable in contract, tort, negligence or any loss or damage incurred by the use of any external website links provided by the gaming websites.
WinWay shall not deem to be associated with any statement, opinion, product or service trademark, mark, logo or other pattern advertised, sold or otherwise made available on an external website; any product or service, operator or owner of the external site, or any person related to the external site in any way unless it is expressly stated.
Users are not allowed to link and frame gaming information to any part of a gaming site or gaming service.
Adding or Discontinuing Gaming Varieties
We reserve the right, in our sole discretion and without notice to users, to add new gaming categories or features to the gaming site, or to start, stop, discontinue, limit access to, or modify any gaming category or feature at any time, without liability to anyone in connection therewith.
WinWay reserves the right to seek remedies (at law and in equity) for violations of this provision, including the right, in its sole discretion, to deny or restrict access to the gaming services, the gaming sites, and the gaming information to any person at any time and for any reason, and to block access to the gaming services, the gaming sites, and the gaming information through a particular Internet address or connection device.
The gaming rules (if applicable) and any other terms and conditions applicable to the use of and connection to the gaming services, gaming software, gaming information, and gaming sites shall form part of these terms and conditions. To the extent that the gaming rules and any other rules applicable to the use of and connection to the gaming services, gaming software, gaming information, and gaming sites conflict with these rules, these rules shall control unless otherwise expressly provided.
Winway's failure or delay in performing any of its obligations under these terms of use shall not constitute a breach of these terms of use if it is due to any of the following events of any nature beyond its control (including, without limitation, natural disasters, changes in applicable laws and regulations, acts or omissions of governmental, civil or military authorities, court orders, terrorist activity, lightning or fire, strikes, lockouts or other labor disputes, floods, droughts, wars, riots, theft, transmission or system failures, communications or broadband service failures or interruptions, power supply or shortage of equipment, severe weather, earthquakes or natural disasters. User agrees to take all necessary actions to minimize the consequences of such events.
The failure of WinWay to enforce any provision of these terms at any time shall not be deemed a waiver of WinWay's rights under these terms or in any way affect the validity of these terms in whole or in part, and shall not affect WinWay's right to take further action.
If any provision or any part thereof is held by the relevant authority to be invalid, illegal or unenforceable to any extent, such provision or part shall be severed from the other provisions to that extent and the other provisions shall continue in full force and effect to the extent permitted by law.
The user agrees that the laws of the Philippines shall apply to the user's connection and the use of the gaming services, gaming sites, gaming software, gaming information, and the interpretation of these terms and conditions.
WinWay always takes the utmost care and procedures when it comes to the retention of customer information. This is our responsibility and commitment to our customers. In addition, the way we handle customer data is also clearly explained.
By using WinWay, you acknowledge and accept the terms and conditions of the WinWay privacy policy, and understand the purposes for which the information is collected and how it is processed. If you do not agree to the terms of this privacy policy, please do not use the site, or provide us with your personal information.
All personal information provided by users is transmitted through a secure port (SSL 128 bit encryption Standard) and stored in a confidential environment, and it is inaccessible to the public. All internal access to data is restricted and closely monitored.
When a customer creates and uses an account in WinWay, we collect information and data such as name, address, age, email, phone number, IP address, etc., and the purposes of collecting the information are:
a) Keeping transaction records of the accounts
b) Assist in improving account management
c) Security reasons (including customer identification)
d) Building Customer Profiles
e) Customer Relationship Management
f) To provide you with the information of our promotions, products, and services with your consent
g) Regulation of transactions to prevent fraud, irregular betting, money laundering, and deception
1) Transaction status of the account: To identify customer interest in providing relevant offers and information, or for security reasons such as transactions and business operations, we may retain customer transaction records for analysis.
2) Sending Offers: When registering for an account, customers can choose whether they wish to receive promotional information or not. Once registered, customers can also make changes at any time via email. Please note: When a customer chooses not to receive the offers, we will try to stop the transmission and promise to complete this step within 28 days.
3) Change your personal information: Customers can change their personal information at any time. If you need to do so, you can contact our customer service staff.
4) Security and accuracy of personal information: We promise to secure all customers' information and maintain the accuracy of such information. In accordance with the law, the customer has the right to retain personal data and to request the correction of any errors. In addition, we take all steps to ensure that customer data is processed to the strictest standards of security. Customer information is only disclosed in accordance with applicable law and is mainly disclosed to relevant authorities such as WinWay, business partners, consultants, and suppliers (e.g. credit card processors). We are committed to not disclosing customer information to third parties.
5) Phone Call: For staff training and security reasons, all our customer calls are recorded to provide further assistance with the service you have previously received.
6) Small Text File(Cookies): We may use cookie technology to collect customer information from our servers for the purposes described above. If you register with WinWay or continue to use our site, you will be deemed to have consented to our use of cookies. Cookies contain information that is transferred to your computer's hard drive. This helps us to improve our website to provide a better and more user-friendly service. Some of the cookies we use are essential to the operation of the site. If you wish to delete any cookies that have been stored in your computer, or to stop cookies that record your browsing patterns on the website, you can delete your existing cookies or change the privacy settings on your browser to block cookies (this process varies from browser to browser). If you would like to have more information on how to do this, please visit http://www.allaboutcookies.org/. Please note that deleting our cookies or blocking our cookies afterwards will prevent you from using certain areas or features of the site.
Our system automatically records the IP addresses of WinWay visitors, but we do not record the email addresses of visitors to our website. This is to record our website traffics
Our advertising system automatically records the IP address of the clicker, which for the effective use of the website promotion function.
The amount of winnings made by our clients will be kept strictly confidential. If the local law requires the client to declare the amount of winnings to the local government, the right to do so will be left to the discretion of the client.
WinWay must ensure that the personal information and data provided to us are secure and confidential. All relevant contents transmitted to us are stored on our servers after passing through a high-tech security facility. This security is maintained by using the most advanced firewall technology available. Our entertainment sites and software are protected by the best security programs to ensure that players' personal information is not used by third parties
As an international leading online game company, we have world-class game information experts, helpful and experienced customer service teams, professional marketing and state-of-the-art technical team to ensure that our customers can enjoy playing in a safe environment.
CN
EN
BM